Dover Street Market New York Is Hiring A Sales Associate (Bilingual – Mandarin Speaking) In New York, NY

Dover Street Market New York Is Hiring A Sales Associate (Bilingual – Mandarin Speaking) In New York, NY

    Position: Sales Associate (Bilingual- Mandarin Speaking)
    Reporting to: Store Manager


    Responsible for providing an outstanding customer experience, meeting/exceeding sales targets and ensuring that the floor is well maintained and stocked at all times. Focusing on all details with a firm, clear and highly professional style.


    • A highly motivated individual able converse with all levels both internally and externally.
    • Self-starter, able to set the standard by their own professionalism and attitude.
    • Must be energetic, self-motivated and self-organized. Willing to do whatever it takes to get the job done.
    • Decisive, structured and organized, with a keen eye for detail.
    • Punctual, possesses excellent time management skills.
    • Flexible, adapts to the ever changing needs of the business.

    Key Objectives:

    • Setting the standard for the seamless operation and functioning of the store, ensuring the provision of the very best customer service levels at all times.
    • Meeting seasonal sales budget.
    • Know your stock and know your stockrooms.
    • Creating an environment that fosters teamwork and values collaboration.


    • Excellent communication and customer service skills. Understands the importance of establishing and building relationships, clientelling and customer retention.
    • Possesses an in-depth knowledge of CDG, DSM and all other brands. Is enthusiastic about sharing this knowledge with customers and colleagues.
    • Capable of multi-tasking while being attentive to customers and remaining flexible to the needs of the business.
    • Able to work independently and as part of a team.
    • Ability to speak fluent Mandarin

    Key Responsibilities:

    • Ensuring that the very best levels of customer service are met at all times.
    • Building and retaining a client book.
    • Keeping the selling floor and stock rooms well maintained and organized.
    • Ensuring fitting rooms are kept customer ready at all times.
    • Capturing data in accordance with company “data capture” procedures.
    • Processing all POS transactions swiftly and accurately while maintain the Dover Street Market New York selling ceremony.
    • Receiving, checking off and ticketing in-coming shipments.
    • Floor coverage/asset protection.

    Key Deliverables:

    • Customer service and standards.
    • Client development.
    • Achievement of sales targets.
    • Product knowledge.

    To Apply: Please send your resume to, subject line  DSMNY Sales Associate.



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